ビー・エム・ダブリュー株式会社 / BMW Japan Corp.
Area Manager, Sales 2024 (C3-JP-V-V)
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職務内容
Job description
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Target Setting and Achievement
- Agree with dealers annual and monthly sales targets by model and at outlet level
- Monitor dealer performance and provide consultation and coaching to dealers to achieve agreed targets
- Identify, define and implement development needs for dealers using dealer performance data and other steering KPIs
Business Planning
- Convince dealers to make financial, personal, and process investments to realize the market potential and achieve a sustainable business growth and ensure dealer’s business plan reflect this approach
- Ensure dealers are in compliance with Group CI and in alignment with future direction of Retail Next(new dealer CICD)
Dealer Marketing
- Work with marketing team and dealers to establish marketing plan to acquire conquest customers and activate existing customers and prospects
- Convince dealers to explore new media opportunities and channel (e.g., SNS), and new technology (e.g., CitNOW, SEAF-ONE)
- Work with dealers to study competitors’ activities in the area and ensure to take actions to gain and protect segment market share
Customer Journey
- Work with Customer Support to ensure continued improvement of Customer Satisfaction score in all areas
- Review customer feedback, identify issues to improve sales processes
- Support dealers to grow customer centric culture at dealership
Area Management
- Take a leadership of area team in the respective area to ensure common understanding of the Group strategy and a uniform message to dealers. Represent the area
- Organize area/ block meetings to ensure regular exchange of opinions between BMW Group Japan head office and dealers
- Bring dealer feedback to BMW Group Japan head office and keep them updated on the responsible area’s market situation and dealer issues
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登録資格
Job qualification
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- BA in business administration or equivalent
- 3-5 years of leadership experience in one or more of the following: Sales, Customer Support, Marketing
- Prior experience in area management in the automotive industry, or other dealer facing role highly preferred
- Passion toward the brand
- Logical thinking
- Negotiation, presentation and communication skills in general
- Leadership, strong sense of responsibility and ownership
- Working knowledge of Microsoft applications (Word, Excel, PPT) and general system literacy
- English (preferred Business level)
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勤務地
Location
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東京本社(汐留) /Tokyo HQ (Shiodome)
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